FAQs

  • Q: Where can I find information about operating hours and directions to each of Methodist Sports Medicine’s offices?

    A: There is detailed information about how to get to each office location and operating hours on the Locations page.

  • Q: When should I visit the walk-in clinic instead of calling to schedule an appointment?

    A: The walk-in clinic is for patients with acute injuries that have occurred recently in the past two days prior to visiting. Walk-in clinic patients will be treated by a fellowship-trained or specialty-trained physician. The walk-in clinic is located at the Carmel location and is open Monday-Saturday 8:00 am-10:00 am. Please note that the walk-in clinic is not for workers’ comp patients. For more information, click here Walk In Clinic page.

  • Q: If I’m in a car accident, can I use my auto or personal insurance for my appointment?

    A: Auto insurance is accepted from patients injured in a car accident with personal insurance as a back-up plan . Some patients may need to use self-pay and then get reimbursed through their auto insurance.

  • Q: What is the process for requesting medical records?

    A: Patients requesting medical records should fax a completed release form to the fax number listed on the medical records release authorization form. To access the form, select the Patient Resources tab above on this page, then click on medical records.

  • Q: Who can I call with questions about workers’ comp?

    A: Patients with questions about workers’ comp can call (317) 817-1350 or (317) 817-1226. For more information about workers’ comp, click here.

  • Q: Where can I buy medical equipment and supplies that are needed to help heal my injury?

    A: There is a store at Methodist Sports Medicine’s Indianapolis/Carmel and Greenwood office that sells medical equipment such as braces, support equipment and other medical supplies.

  • Q: Are there any nearby hotels where patients and their family and friends can stay during their visit?

    A: The Holiday Inn Indianapolis-Carmel is located next door to the Indianapolis/Carmel office, and offers Methodist Sports Medicine patients a special rate. Visit the Holiday Inn Indianapolis-Carmel site for more details.

  • Q: Does Methodist Sports Medicine take my health insurance?

    A: We accept most major insurance carriers. We recommend that you check with your insurance company or provider to verify. You may be asked to provide them with our tax ID number. That number is 351814334