Frequently Asked Questions

Learn more about how to use our secure, convenient portal.

  • Send your doctor a secure email about non-urgent clinical questions
  • Request appointments
  • Request your medical records
  • Get a medication renewed
  • See test results, x-rays, and other imagery reports
  • Ask questions about medical equipment and how to use it
  • Work with billing staff
  • Give your preferred email address and security question (and answer) to Methodist Sports Medicine
  • Open the secure email sent from Methodist Sports Medicine
  • Use the token number and link in the email to create your NextMD account
  • Set up your NextMD account within 30 days, or contact Methodist Sports Medicine to request a new token
  • Download the NextMD user guide to explore the portal